Pet Supplies
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Shipping Information

UK and International Delivery

Get Pet Supplies is the online supermarket that delivers both to the UK and worldwide, to your door. We offer the most competitive delivery prices. All our packages are expertly packed and fully insured, and we provide an online tracking service so you can follow the progress of your order.

Free UK Delivery over £59

We deliver free of charge to the UK when you spend over £59. Please note this excludes the Scottish Highlands and Islands, and Northern Ireland.

Quick Guide To Delivery Prices

Delivery cost is calculated based on the weight and volume of your order. As you add items to your shopping basket, you can see the delivery charge calculated for your particular order and delivery destination.

Country Per Box (25-30Kg)
England, Wales & Parts of Scotland £4.95
Belgium, Netherlands & Luxemburg £9.99
France, Germany & Denmark £11.99
Spain £15.99
Italy & Sardinia £17.99
Portugal & Balearic Islands £17.99
Austria, Poland, Norway, Switzerland, Sweden, Finland & Hungary £20.99
Cyprus & Canary Islands £24.99
United States & Canada £51.99
We deliver to all other Countries. See Shopping Basket

Delivery Times

UK orders are delivered within 2 to 4 working days.

International orders to most European countries are delivered within 3 to 5 working days. Deliveries to non-European countries take between 4 and 10 working days.

As soon as your order has left Get Pet Supplies, we send you an online order tracking link. This can also be accessed via 'Order History' within 'My Account', which will show as 'Pending...' until the tracking link appears.

Optimising Shipping Costs

Best Value for Shipping

Get Pet Supplies offers a special system to help you get the best value for delivery. In the shopping basket you will see a graphical bar like this one, which indicates how full your current box is.

You can see at a glance that your box is only half full, which means you could add additional items for the same delivery price. Other destinations vary, but for the UK and our fixed price international tariffs which cover many countries, you can order up to some 25-30Kg before entering the next tariff bracket.

It also shows you when you have just tipped over into a second box, so you could remove one item to keep the delivery charge down to one box. Having the blue bar as close to 100% as possible ensures the best deal on shipping, ideal when ordering heavier pet food items.

Fully Insured Delivery

All of our deliveries are fully insured, and we have a dedicated customer service team to make sure that every delivery gets to it's destination on time. We guarantee that any breakages will be refunded. We require photographic evidence of all breakages for a refund to be given.

Couriers - Alternate/Express Delivery

We use ParcelForce for our deliveries. We have dedicated customer services support within ParcelForce to provide the best possible service to you, as well as the most competitive delivery rates.

If you would specifically like to request delivery via a different courier then we can certainly arrange that. Express delivery options are also available on request.

Please call us for details, we can provide a quote and make suitable arrangements: +44(0)1454 227171.